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Crucial Conversations - Summer 2021



The way we communicate with others is paramount to our relationships. When we don’t get the results we want, it may be because an important conversation either hasn’t happened or hasn’t been handled well. Sometimes, our success can be determined by how quickly, directly, and effectively we speak up when it matters most. Crucial Conversations training helps individuals and organizations improve relationships and results. 

Backed by thirty years of social science research, Crucial Conversations skills represent the standard in effective communication and the marker of high-performance individuals and organizations everywhere. In this session you will learn how to: 

Learn how to make even the riskiest topics safe for discussion. When people feel psychologically safe, they share meaningful input on important matters.

Acquire the skills to talk to anyone about almost anything. Learn how to be persuasive, not abrasive, when stakes are high and opinions vary.

Instead of clamming up or blowing up, learn how to turn disagreement into dialogue and conflict into collaboration.

Want to learn more? 
Download the course overview to discover how Crucial Conversations helps individuals and organizations improve relationships and results.

NOTE: The Crucial Conversations training being offered by Pillar will take place using a blended learning model, including both online in-person events with the presenter and work to be completed on your own time. 

Pillar members who wants to learn more about effective communication in order to improve relationships and results. 

*Only members of Pillar Nonprofit Network can attend (due to specific licensing permissions). Members include paid staff, volunteers and board members of our member organizations. You can see a list of our members here. Interested in becoming a member? Membership is available to nonprofits, businesses and individuals. Learn more here, and if you have any questions about membership, please get in touch with

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Ashley Conyngham

Ashley Conyngham

Director, Marketing and Communications

  • I can share your local business news & events
  • Promote your tech or manufacturing jobs 
  • Collaborate with you on your industry event
  • Help your business reach new audiences
  • Provide communications support for your SME

This is how i can help