2026 Ask the Experts | From Basic AI to AI Agents: The Bridge Most People Miss with Managepoint

88% of organizations use AI regularly, yet 95% see no return on their investment. The gap isn't technical, it's behavioral. This session breaks down the practical path from occasional AI use to agentic workflows. You'll learn the three stages most people skip, why the current accessibility window is temporary, and what "ready" actually looks like. Let’s dive into this world and give you practical steps in your journey to working Agentic.

Keynote Speaker

Steffan Carlos

He runs AI strategy and Software Development at ManagePoint Technologies where he spends most of his time helping hundreds of local businesses navigate the practical side of emerging technology. With 15+ years in technology, he helps local businesses with everything they need for IT. Steffan is focused on making AI practical and accessible for local businesses and non-profits—not just the enterprises with big budgets.