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New Process Simplifies Patient Journey

London, ON – Following a bout of pneumonia last fall, Carole Hanks went to visit her family doctor in Owen Sound. During a routine checkup, the doctor noticed a wheezing sound in Carole’s chest and sent her for additional testing. Though she admits to feeling tired, Carole was not prepared for the news she received. The tests revealed a mass at the top of her left lung. Further examination confirmed that the mass was a malignant tumour.

Unfortunately, Carole’s story is not uncommon. According to Cancer Care Ontario, an estimated 25,300 Canadians will be diagnosed with lung cancer in 2011 and 20,600 will die of it. Lung cancer remains the leading cause of cancer death for both men and women.

In an effort to assist patients with lung cancer such as Carole, the South West Regional Cancer Program has launched the thoracic Diagnostic Assessment Program (DAP) in London and Owen Sound. DAPs have been mandated by the Ministry of Health via Cancer Care Ontario to help reduce the amount of stress experienced by the patient, and to coordinate care.

“The time from when my doctors suspected something was wrong, to my actual diagnosis was very nerve-wracking,” admits Carole. “The DAP provided me with a nurse navigator who guided me through my journey. It was comforting to have one person looking out for me.”

DAPs are characterized by patient-centered care and provide a single point of access for diagnostic services. They coordinate and streamline the referral and follow up systems, while establishing and monitoring quality indicators. Through the DAP, doctors are able to gain access to diagnostic tests and results for their patients in a timely manner.

“The implementation of the Program in London and Owen Sound will help to ensure patients receive care as close to home as possible,” says Sue Stein, Nurse Navigator at the South West Regional Cancer Program. “Being close to home with friends and family is important for patients faced with a distressing situation.”

For patients like Carole, the DAP provided the supports necessary to deal with the unexpected journey that halted her life. “My nurse navigator was there to explain my treatment path to me,” says Carole. “She even came to visit me while I was in the hospital. It was great to meet face-to-face.”

The South West Regional Cancer Program plans to launch a colorectal DAP in the spring of 2012. Lessons learned through the thoracic DAP will be applied to the successful implementation of the colorectal program.

South West Regional Cancer Program oversees the delivery and quality of cancer services for the counties of Grey, Bruce, Huron, Perth, Middlesex, Oxford, Elgin, and part of Norfolk. It is one of 13 Regional Cancer Programs created by Cancer Care Ontario in 2005 to ensure cancer care is delivered according to province-wide quality standards.

For more information, please contact:

Melissa Beilhartz
Publicity & Marketing Specialist
South West Regional Cancer Program
519-685-8600, Ext. 54046
Melissa.beilhartz@lhsc.on.ca
www.sw-rcp.on.ca

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